Frequently Asked Questions

 

GoRock.com Website

What does GoRock.com do?

GoRock.com is for those who love painted rocks and want to know when their rock has been found, and where it travels. Members of GoRock are able to get a unique alphanumeric code (called a rockID). This ID is added to a painted rock and then the rock is sent out into the world. When the rock is found, the ID is entered into GoRock.com and the location is logged. This allows GoRock to notify the rock creator when their rock is found, create a map of the rock's travels, and build out its story as it continuously travels and is found. People finding the rock are able to add images and comments, adding to the rock's story.

Members are also able to store details about all of their rocks on GoRock.com, browse other's rocks, track other GoRock.com rocks you've found, and share their creations on Facebook. See more at the How it Works page.

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How is GoRock different than other rock painting sites (e.g. Facebook groups)?

Other rock painting sites (such as Facebook rock painting groups) make for a nice community for those who enjoy painting, hiding and finding rocks. Where GoRock.com differs is that we actually offer the ability to see where the rock travels, get notified when it is found, and track its continuous journey on a map. And, because each rock carries a story, we’ll show you the stories of each rock - the story of the person who created it, and the stories of those who have found the rock along the way. Rocks entered at GoRock can also be shared on Facebook.

GoRock.com has evolved the rock painting experience. Become a member today!

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What is a rockID?

A rockID is a unique set of 7 letters and numbers that is assigned to each rock. It's been designed to be very smart and simple to avoid confusion when needing to be read on the back of a rock (e.g., no confusing zeros with the letter 'O'; or ones with a capital 'I'). The rockID allows each rock to be tracked individually as rock finders enter that ID at GoRock.com when they find a rock. You can begin getting rockID's once you become a member.

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How do I get a rockID?

Once you’re done painting your rock, but before you seal it, you’ll want to get a rockID for your label. You’ll be given a rockID when you select to 'Get an ID' on GoRock.com.

Tip:

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How do you track my painted rocks?

GoRock is able to track the journey of any rock that has a GoRock rockID by having finders enter the unique rockID at GoRock.com when they find a rock. As the rock continues to travel and be found, the rock’s journey will be plotted on a map.

Tip:

  • We recognize there are many rocks out there with hashtags and ties to a particular Facebook group (often associated with a geographic region). Unfortunately, those rocks cannot be tracked on GoRock.com. In order to view a rock’s continuous journey, it must have a GoRock.com rockID.
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Is there an app for GoRock?

Not yet! We started with a website on purpose. It’s important to remove barriers for people when they have found a rock. Forcing someone to download an app is a big barrier, and one we know would reduce the number of rock finding submissions. Everything about GoRock is designed to make it easy and simple every step of the way for all participants.

Plus - having a website also allows you to search and view these beautiful rocks on a nice big screen, your phone, or your tablet - regardless of system.

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Painting Rocks

For detailed information on how to prep, paint, label, and seal your rock, see our painting guide.

What's "I'm Going Home with GoRock?" I want to participate!

"I'm Going Home with GoRock.com" is a fun activity we cooked up to have some fun this summer while spreading kindness with our rocks. 

Learn all about this activity and get started painting your rocks today!

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Where can I find a label to add to the back of my rock?

We've made it easy to add the GoRock ID to the back of your rock by creating templates for labels. These labels already include language to let the rock finder know what to do if they find your rock. Simply swap out the placeholder ID (1234567) with the ID you get on GoRock.com

Based on the size of your rock, you may want to use one of these two formats*, large and small:

GoRock.com - rock labels (small)
GoRock.com - rock labels (large)

*Clicking on the link will download a .doc file.

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What location should I enter when I create a rock, and how is that location used?

The location entered here should be the location where this rock was painted, not hidden. GoRock will display this location and show it on a map as the starting point of the rock's journey. You can enter your address, street, or simply enter the city to provide a general idea where the rock was created.

The entered location is used to display and plot a starting point on the map. Then, as your rock travels, the map will update to show all the places your rock has been found. Keep in mind that this location will be visible to GoRock.com visitors who are viewing your rocks.

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Can I paint anything on my GoRock.com rocks?

Sure… well, almost. In general, please avoid any topics or imagery that people might find inappropriate (this activity is very popular with children, so try to keep things PG), might be considered an advertisement, or crosses a line on a sensitive or mature subject. Painting rocks is intended to be an inclusive and fun activity for everyone. We don’t want to, but as our policies state, GoRock retains the right to remove any rocks or members if we feel our policies have been violated.

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Hiding Rocks

Are there rules where I can/can’t hide my rock?

There aren’t necessarily rules around hiding your painted rock, but we suggest using common sense and following some general guidelines.

Remember, the whole point is for someone to find your rock and see where your rock travels, so places like on a park bench, on a picnic table at the playground or on the ledge outside your favorite store or library are fun spots. And, when you’re packing for vacation or for a road trip, toss a few rocks in your bag to see where they travel!

Tips:

  • Keep others’ safety in mind (humans & critters!)
  • As fun as it might sound to prop your rock in the limb of a tree, a critter might mistake it for food and it might fall and hurt someone below.
  • Think about the person finding your rock. Don’t put them in a dangerous situation to retrieve your rock. That’s the opposite of passing along a smile!
  • When it comes to hiding rocks, make sure to adhere to local property rules and laws. For example, many zoos, museums, theme parks, hospitals and national parks prohibit rocks being hidden on their premises. Have fun hiding rocks, but be respectful.
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Should I make it easy or hard to find my rocks?

That’s up to you! However, please see our guide for some guidance on ensuring you hide your rocks in a safe place that doesn’t break any local rules, laws, or ordinances. Please use judgement and common sense.

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Finding and Tracking Rocks

I found a rock that directed me to GoRock.com to see where the rock has been. What should I do?

Yeah! You found a GoRock rock! Simply enter the rockID found on the back of the rock and check the map to see where that rock has traveled. On that rock’s page, make sure to read the stories of those who have found that rock along the way (and, add your own story!) Then, re-hide the rock to continue that rock’s journey. Feel free to hide the rock in a very different location - even a different city, state, or country!

If you're a member, you'll also be able to keep track of GoRock.com rocks you've found and track them too.

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I found a rock with a Facebook group name on the back? Can I track that rock on GoRock.com?

The quick answer is no. We recognize there are many rocks out there with hashtags and ties to a particular Facebook group (often associated with a geographic region). Unfortunately, those rocks cannot be tracked on GoRock.com. In order to view a rock’s continuous journey, it must have a GoRock.com rockID. 

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I can’t read the ID on the label on the back of the rock. What should I do?

If it’s difficult to make out the rockID on the back of the rock you found (maybe the handwriting is tough to read, or the label is showing wear), contact us and we’ll see if we can find it - we can’t promise we’ll find it, but we’ll give it our best try!

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Is there a limit to how many rocks I can paint and track on GoRock.com?

No! We offer a free membership that allows you to track up to 25 rocks.

If you're a big rock painter and want to track an UNLIMITED number of rocks, we offer a premium membership for LESS THAN 85 cents a month (billed annually). Just become a member and you'll be offered the option to upgrade to a premium membership.

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I was asked to provide the location where I found a rock. It was near my house and I don’t want to provide my home address. What can I do?

It’s not necessary to input an exact address in order for GoRock to display on a map the movement of a rock. You can enter your street, or if you’re uncomfortable with that, simply enter the city to provide a general idea where the rock was found. Keep in mind that this location will be visible to GoRock.com visitors who are viewing your rocks.

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How will my location be used?

The location you choose to share about where you found a rock will be displayed as part of the rock’s journey. For example, if you enter a specific address, that address will show up as a found location for that rock and will also be pinned on a map.

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Browse Rocks

Can I see what rocks were found near a specific location?

Yes! Browse rocks and select a target location.

Tip:

  • You can then sort search results by closest to that target location. Play with the search criteria - you can enter a very specific location or something more generic like a landmark, street, or city. Who knows - maybe you'll even discover there are rocks found right near you!
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Do I need to be a member to browse rocks?

No, all visitors to GoRock.com can browse the rocks within our site. Back to top

Membership

GoRock.com is for those who love painting and hiding rocks. And, if you’ve found a rock with a GoRock label, see where it has traveled and read the stories of those who have found that rock along its journey.

We offer a free membership that allows you to track up to 25 rocks.

If you're an avid rock painter and want to track an UNLIMITED number of rocks, we offer a premium membership for LESS THAN 85 cents a month (billed annually). Just become a member and you'll be offered the option to upgrade to a premium membership.

 

How do I join GoRock?

Become a member to join the GoRock community of rock painters and hiders. Access is quick, easy, and free.

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What countries does GoRock.com serve?

GoRock.com is available worldwide. Our platform is built on the idea that a painted rock can be an unexpected surprise that, when found, can brighten someone’s day. As a person finds a GoRock painted rock, we encourage them to travel with the rock. People around the world are enjoying the activity of painting, hiding and finding rocks. If the rock has a GoRock label, GoRock.com will show it on a map, regardless of country. Back to top

Why does GoRock.com charge a membership fee when I want to upgrade to Premium?

There's actually a fair amount of technology (and, an entire team) that goes into providing the ability to track rocks and send a notification every time a rock is found. We felt the $9.95 annual fee (about 85 cents a month) was reasonable in exchange for this experience.

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Is there an age limit to join GoRock.com?

Painting rocks is a fun activity for families and individuals of all ages, and we want to support that. However, to be a GoRock.com membership holder you must be 18 years of age. Please see our terms of use for more information.

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How do I cancel my membership?

If you no longer want to be a premium member, we recommend you just downgrade your account to a free Basic membership. This allows you access to the rocks you've already created and entered. It will take effect as soon as you submit to downgrade.

You can also choose to remove yourself entirely from GoRock.com by cancelling your membership.

Both of these options are available in the Account Settings. 

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